Privacy & Cookie Policy

Last Updated: 03/10/2024

At RedCore Digital LTD, we are committed to protecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, and protect your data, as well as how we use cookies on our website.

1. Information We Collect

We collect the following personal data:

  • Name
  • Email address
  • Company name
  • Phone number
  • Browsing data (via cookies and tracking)

2. How We Collect Your Data

We collect data through:

  • Contact Forms: When you submit a form on our website.
  • Tracking and Analytics Tools: Including Google Analytics, Google Search Console, Google Tag Manager, and Google Site Kit.
  • Cookies: As explained in our cookie policy below.

3. Purpose of Data Collection

We use your data for the following purposes:

  • Client Communication: To respond to enquiries and provide service-related information.
  • Outreach and Remarketing: To follow up on requests and deliver marketing messages where applicable.
  • Marketing: To send promotional material and updates (with your consent).
  • Analytics and Website Improvements: To understand user behaviour and improve our website’s performance and functionality.

4. Third-Party Services

We use third-party services to process data and track user activity:

  • Google Analytics: For website analytics and performance tracking.
  • Google Search Console: To monitor website health and indexing.
  • Google Tag Manager: To manage and deploy marketing tags.
  • Google Site Kit: For website performance insights.

These services may collect your browsing data, subject to their respective privacy policies.

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy. While we do not have a set retention period, personal data will be reviewed periodically, and we will delete or anonymise it when no longer needed.

6. Your Data Rights

You have the right to:

  • Request that we delete or update your data at any time by contacting us at [email protected].

We do not provide direct access to personal data via our website, but we will process any update or deletion requests promptly.

7. Data Security

We take the security of your data seriously. Our website uses an SSL certificate to ensure that data transmitted through the site is encrypted and protected.

Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help us improve your experience by remembering your preferences and tracking user behaviour.

2. Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These are necessary for the function of our website.
  • Analytics Cookies: These are used to track website performance and user behaviour through tools like Google Analytics.
  • Performance Cookies: To optimise the website and provide a better user experience.
  • Marketing Cookies: To serve targeted advertisements and track the success of our marketing campaigns.

3. Third-Party Cookies

We also use third-party cookies provided by:

  • Google Analytics
  • Google Tag Manager
  • Other tools mentioned above

These cookies help us analyse traffic and improve user experience.

4. Cookie Consent

When you first visit our website, you will see a cookie consent banner allowing you to accept or reject the use of non-essential cookies. By accepting, you agree to the use of cookies as outlined in this policy.

5. Managing Cookies

You can manage or disable cookies via your browser settings at any time. Please note that disabling cookies may affect your experience on our website.

8. Contact Information

If you have any questions or concerns about our Privacy & Cookie Policy, please contact us at: